Sawo – Freshdesk Theme


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Sawo theme is optimized to showcase your Support Portal. It features customizable header, custom blocks, side navigation, table of contents, and footer.


  • Fully responsive (Desktop, tablet, and mobile)
  • Customizable hero section and custom blocks
  • Multilanguage support
  • Compatible with Freshdesk Mint
  • Freshdesk Pro or Enterprise plan is required

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The Sawo Freshtheme is great if you have a lot of support articles as it can display them all in the theme sidebar. Users can browse, expand and collapse the solutions and folders to see all articles available. On the homepage, this theme also features custom blocks to display key information, video blocks, and all other useful components.The colors and style of each component are configured separately – allowing full flexibility to brand your Freshdesk Portal. Also, when you purchase any Taaza theme, theme installation and branding service are included in the price.

Check out some sample designs below or see this page for more examples.

Theme Features

Customize the header and footer, display your logo, change the background color, and include additional links.



Hero Image – Showcase your portal with a hero image that represents your brand. The hero unit height can be adjusted as well.

Custom blocks – These blocks are great to highlight key information on the portal homepage.

Video blocks – Similar to custom blocks, these blocks are great to display product videos, how-to videos right on the portal homepage.

Article Formatting components – use these to show various formats such as tabs, accordions, call-out boxes for information, alert, warning, etc.

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