This app for Zendesk Support displays purchase history and shipping & billing information based on customer’s email address and phone numbers.
Features
- Show list of orders and detail information such as order number, status, items purchased, coupons, notes and refunds.
- Issue full/partial refund.
- Apply coupons.
- Add public or private note to Orders.
- View customer contract and address details.
Manage Orders
Issue Refunds
Order Details
Support – Contact us anytime if you have any questions regarding this app.
Why is this app not on the Zendesk Marketplace?
Initially, we developed this app and sent this to the Zendesk Marketplace team. Unfortunately, we learned Zendesk was not professional and honest through its app review process. They made false accusations about our work but were unable to provide any details/evidence to us. Instead of disclosing the details, they chose to terminate our agreement. This said, we decided to make this app available for everyone for FREE.
